MTN NIGHTMARE

I have in my possession a dossier of correspondence with MTN dating back to 25 February 2021 requesting their so called Customer Service Department to attend to my query/request without any success. I also wrote about my experience to Hellopeter and.....not even the courtesy of a reply. Today, I received a call from their Legal Department advising me that they have handed my account over to their collection agents. MTN please note that if you dare take legal action against me I will counter any such action with my own legal counter action seeking damages. To the CEO of MTN, Mr Godfrey Motsa, please investigate the blatant inefficiency of your Call Centre before blaming the recent lootings for their inability to perform their services.