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rodney E
1 reviews | Active since Jun 2015
01 Jul 2015, 10:09
mtn nightmair AGAIN!!!
After paying my mtn account at cresta yesterday I woke up this morning to a susspended number!!! I tryd phoning 808 but I get a message that theyr service has been disrupted. <br> <br> All this after my huge problems with mtn last month were mtn took 3 days to respond to hello perter and till today no respons to all my emails.<br> <br> I find mtn's service totaly useles and disgusting!<br> I will devenatly be moving my contrackt to a nother sdervice provider! But how am I sepose to get my number unsespended in the meantime???
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MTN South Africa's replyOfficial
10 Jul 2015, 12:35Hello rod6,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
According to our records you were assisted by one of our service consultants and your line was reconnected.
We understand that the entire experience must be very frustrating and hope we can restore your faith in us.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
According to our records you were assisted by one of our service consultants and your line was reconnected.
We understand that the entire experience must be very frustrating and hope we can restore your faith in us.
Regards,
Bronwyn
REQ:***
Best regards,
MTN South Africa's reply10 Jul 2015, 12:35
Official
Hello rod6,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
According to our records you were assisted by one of our service consultants and your line was reconnected.
We understand that the entire experience must be very frustrating and hope we can restore your faith in us.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
According to our records you were assisted by one of our service consultants and your line was reconnected.
We understand that the entire experience must be very frustrating and hope we can restore your faith in us.
Regards,
Bronwyn
REQ:***
Best regards,