MW
Marlin W
1 reviews | Active since Feb 2019
23 Feb 2019, 04:22
MTN Night Express Data not working
Night time data is being deducted from my daytime data at night.
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Replies (1)
MTN South Africa's replyOfficial
25 Feb 2019, 08:27Good day Marlin,
Thank you for your post.
As per our telephonic conversation, there was indeed a transaction during the night express period that used your anytime data instead of the night express bundle. We have credited an amount of 243MB to your anytime account.
Warm regards
Mazwi Zuma
Complaints Analyst
Thank you for your post.
As per our telephonic conversation, there was indeed a transaction during the night express period that used your anytime data instead of the night express bundle. We have credited an amount of 243MB to your anytime account.
Warm regards
Mazwi Zuma
Complaints Analyst
Best regards,
MTN South Africa's reply25 Feb 2019, 08:27
Official
Good day Marlin,
Thank you for your post.
As per our telephonic conversation, there was indeed a transaction during the night express period that used your anytime data instead of the night express bundle. We have credited an amount of 243MB to your anytime account.
Warm regards
Mazwi Zuma
Complaints Analyst
Thank you for your post.
As per our telephonic conversation, there was indeed a transaction during the night express period that used your anytime data instead of the night express bundle. We have credited an amount of 243MB to your anytime account.
Warm regards
Mazwi Zuma
Complaints Analyst
Best regards,