MTN - NEW MARKET - POOR CUSTOMER SERVICE

Poor Customer Service received from MTN Newmarket Branch. Took new contract for Black Friday (Nov25) was not given a copy of my contract. Have gone personally to the branch twice (last visit 6 March 2026), wrote my email address, name, cell on a piece of paper and to date no contract received, Also contract states R160 which apparently is airtime, when i asked what that meant was told to wait until the 12th March to see what it is. I feel people working there need customer care training as the service is poor.