SP
Sumarie P
1 reviews | Active since Dec 2019
04 Dec 2019, 13:05
MTN New Contract No Feedback
I made an online order for a mobile device more than 2 weeks ago. Later I received a call stating that my application was successfull and approved. It is now 2 and a half weeks later and no correspondence whatsoever from MTN! They do not respond to my emails, and the call centre can not give me any answers! I do not know what to do any.ore
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MTN South Africa's replyOfficial
28 Feb 2020, 08:00Good day Sumarie P,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly contact MTN Direct on *** for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly contact MTN Direct on *** for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply28 Feb 2020, 08:00
Official
Good day Sumarie P,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly contact MTN Direct on *** for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly contact MTN Direct on *** for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,