1 reviews | Active since Mar 2023
MTN NEW CONTRACT ISSUE.
MTN NEW CONTRACT SIM. Something as simple as getting a sim card working. I actually have no idea where to go next. Step 1 took out contract ported number back to mtn. Step 2 number was cancelled from telkom within a day. Step 3 next day nothing, getting RICA Barred. contacted the sales agent. who seems to be trying to help. Remains to be seen.
3 days and still nothing.I then phoned MTN and got told to Phone the Rica Department. I then phoned and Spoke to a Jabu. she said she did a reset and to leave my sim out for an hour and it will work.
I then got through to a really cynical representitive who had a horrible attitude who said he can see nothing on the system so there is nothing he can do. and that was that.
I actually have no idea what to do now.....
Enough Jokes though. this is a serious issue. I have been phoning to get an update everyday. to be told that. "You are really killing me." Ys i understand that my call everyday could be an inconvenience but please MTN can we have a proper complaints or support system. The only way i know how to get anyones attention in that corporation is through a third party system.
Enough Jokes though. this is a serious issue. I have been phoning to get an update everyday. to be told that. "You are really killing me." Ys i understand that my call everyday could be an inconvenience but please MTN can we have a proper complaints or support system. The only way i know how to get anyones attention in that corporation is through a third party system.