MTN new contract cancelled, 2 months later still waiting!!!

<p>I took out a new contract with MTN. Received my phone a week late, but nonetheless was very happy with it. Then came the **** service from MTN. I got half the minutes they promised, and it was only MTN-to-MTN calls. I queried this with multiple agents, none were able to help and said that is what i signed up for. <br /><br />Within my 10 day cooling off period, i decided MTN is not for me, and cancelled my contract. Within 3 days they collected my phone, but TWO MONTHS LATER and i am still waiting for them to cancel my contract. I have been billed TWICE for a contract i do not want, and for a phone i do not have. The phone portion of the contract is well over R500, but still i am billed the full R650 p.m. <br /><br />I truly hope this gets sorted out soon, because my next step is to reverse the debit orders on my account, and heaven help them if they report me to credit bureau for that. <br /><br />Let's see if MTN are man enough to respond on here!? Because they are doing absolutely nothing for me via email and phone calls...! </p>