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Praveen M
1 reviews | Active since Nov 2012
05 Mar 2015, 08:52
MTN never responds
MTN coverage department does nothing to help. You can see from the below email.<br> <br> ? Hide quoted text<br> --- Forwarded message ---<br> From: \Praveen Mathew"<br> Date: 14 Jan 2015 6:47 PM<br> Subject: Fwd: Request REQ:*** Manual Notify<br> To: <br> <br> Hi"
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MTN South Africa's replyOfficial
05 Mar 2015, 15:27Hello chris.jedi007,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that it is certainly not our intention to dissatisfy our clients. Kindly note that the matter has been referred to the management team of our coverage division for urgent attention.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Regards
Esther
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that it is certainly not our intention to dissatisfy our clients. Kindly note that the matter has been referred to the management team of our coverage division for urgent attention.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Regards
Esther
REQ:***
Best regards,
MTN South Africa's reply05 Mar 2015, 15:27
Official
Hello chris.jedi007,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that it is certainly not our intention to dissatisfy our clients. Kindly note that the matter has been referred to the management team of our coverage division for urgent attention.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Regards
Esther
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that it is certainly not our intention to dissatisfy our clients. Kindly note that the matter has been referred to the management team of our coverage division for urgent attention.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Regards
Esther
REQ:***
Best regards,