1 reviews | Active since Feb 2017
MTN NEVER EVER HAS STOCK- SO SICK & TIRED OF POOR SERVICE
I ordered a LG Q6 online. According to the site, there was stock. They phoned to tell me there is no stock at all. I requested the G6 for the same price due to their stuff-up. Florence said she would contact me back, but that was not done either. False advertising! Disgusting service! #MTNOnlyDisappoints #LG
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced due to stock
We have introduced new systems with a view to improve services- these have led to our customers having to wait for their consignments much longer than what the process permits. We have reverted back to the old system to correct this error to restore services due to our customers. This may however take a bit of time to resolve.
We apologise immensely for this incident and the service you have received from us thus far. Do note that we are actively trying to resolve this matter and your patience is highly appreciated while we correct this shortcoming.
regards
Mike Ramaboka
Complaints Management Team
.
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced due to stock
We have introduced new systems with a view to improve services- these have led to our customers having to wait for their consignments much longer than what the process permits. We have reverted back to the old system to correct this error to restore services due to our customers. This may however take a bit of time to resolve.
We apologise immensely for this incident and the service you have received from us thus far. Do note that we are actively trying to resolve this matter and your patience is highly appreciated while we correct this shortcoming.
regards
Mike Ramaboka
Complaints Management Team
.