NT
Nela T

1 reviews | Active since Jul 2020

09 Apr 2021, 10:06

MTN NEVER DISAPPOINTS WHEN IT COMES TO BAD SERVICE

I have beeeeen trying to get my refund from MTN since 18 March !

On the 17 February i made a payment of R9653.00 as quoted by MTN to pay off and close my cellphone contract due to their poor service. I have had enough of them ! On the 12 of March i received a statement from MTN and there was an amount of R2820.39 due to me, apparently they quoted me more than what i owed ! Typical MTN

I called MTN billing services and I requested for this amount to be refunded back into my bank account, this has not been done till today. I have been trying to call the billing department with zero luck.

I visited the MTN branch in Port Elizabeth, Cape Road. What a waste of my time !

I WANT MY MONEY MTN !

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