LN
Luvuyo N
1 reviews | Active since Apr 2020
08 Apr 2020, 10:48
MTN 'Network ****s'
MNT keeps on suspending my lines while I pay them on time. They do this 4 times every month while I have even went to an extra mile of sending them proof of payments. I AM SICK OF THEIR PATHETIC SERVICE AND I PROFESSIONAL CONDUCT. I have to calm then or tweet them almost every week for the same thing. Can they fined or something coz they really ridiculous. I urge people to not take any contract with them, they are ****s and don't account for ****!
Helpful (0)
Replies (5)0
Replies (5)
MTN South Africa's replyOfficial
08 Apr 2020, 12:14Good day
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused.
We have checked the number and found that the reason for the soft lock on your line is due to an outstanding amount for your March 11 invoice, in efforts to improve your customer experience with us we have opened your line effective immediately.
A payment plan for month for the amount of R 572.00 has been put in place for your convenience.
Kind Regards,
MTN Complaints Management Team
Nonz.
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused.
We have checked the number and found that the reason for the soft lock on your line is due to an outstanding amount for your March 11 invoice, in efforts to improve your customer experience with us we have opened your line effective immediately.
A payment plan for month for the amount of R 572.00 has been put in place for your convenience.
Kind Regards,
MTN Complaints Management Team
Nonz.
Best regards,
MTN South Africa's reply08 Apr 2020, 12:14
Official
Good day
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused.
We have checked the number and found that the reason for the soft lock on your line is due to an outstanding amount for your March 11 invoice, in efforts to improve your customer experience with us we have opened your line effective immediately.
A payment plan for month for the amount of R 572.00 has been put in place for your convenience.
Kind Regards,
MTN Complaints Management Team
Nonz.
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused.
We have checked the number and found that the reason for the soft lock on your line is due to an outstanding amount for your March 11 invoice, in efforts to improve your customer experience with us we have opened your line effective immediately.
A payment plan for month for the amount of R 572.00 has been put in place for your convenience.
Kind Regards,
MTN Complaints Management Team
Nonz.
Best regards,
LN
Luvuyo N's updateReviewer Update
08 Apr 2020, 12:37I have sent you two statements to *** showing payments made on the 04/03/2020 and another one on the 27/03/2020 if you have another email address kindly provide me with it coz I AM SICK AND TIRED OF THIS
LN
Luvuyo N's update08 Apr 2020, 12:37
Reviewer Update
I have sent you two statements to *** showing payments made on the 04/03/2020 and another one on the 27/03/2020 if you have another email address kindly provide me with it coz I AM SICK AND TIRED OF THIS
LN
Luvuyo N's updateReviewer Update
08 Apr 2020, 12:42I sent the pop to this lady as well sizakele. *** she was helpful and I remember I sent the email late and I was told she had knocked off
LN
Luvuyo N's update08 Apr 2020, 12:42
Reviewer Update
I sent the pop to this lady as well sizakele. *** she was helpful and I remember I sent the email late and I was told she had knocked off
LN
Luvuyo N's updateReviewer Update
08 Apr 2020, 16:19Is don't need to make an arrangement, I have paid for February. Been waiting for you to send me your email so that I can sent you proof of payments. Made two payments in March :4th and 27th
LN
Luvuyo N's update08 Apr 2020, 16:19
Reviewer Update
Is don't need to make an arrangement, I have paid for February. Been waiting for you to send me your email so that I can sent you proof of payments. Made two payments in March :4th and 27th
LN
Luvuyo N's updateReviewer Update
08 Apr 2020, 16:21I'm tired of this nonsense. Your service is the worst!
LN
Luvuyo N's update08 Apr 2020, 16:21
Reviewer Update
I'm tired of this nonsense. Your service is the worst!