AS
Atif S
1 reviews | Active since Aug 2019
13 Aug 2019, 00:07
Mtn network sucks
I've opened 2 mtn contract simcards on 12 July.The network is sooo bad I have to stand outside to serve the internet. I've phoned mtn service provider they told me in working 10 days they'll send someone out to check it out my network In my house. I'm still waiting...its so frustrating and annoying who can live on H+.......???
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Replies (1)
MTN South Africa's replyOfficial
22 Aug 2019, 07:10Good day
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note that we have a coverage help desk contactable on ***.Please advise them of the issue pertaining to the signal and coverage on the network.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note that we have a coverage help desk contactable on ***.Please advise them of the issue pertaining to the signal and coverage on the network.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Best regards,
MTN South Africa's reply22 Aug 2019, 07:10
Official
Good day
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note that we have a coverage help desk contactable on ***.Please advise them of the issue pertaining to the signal and coverage on the network.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note that we have a coverage help desk contactable on ***.Please advise them of the issue pertaining to the signal and coverage on the network.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Best regards,