1 reviews | Active since Jul 2017
MTN network are ******* BIS Not working they stole my airtime once again
<p>MTN DEDUCTED R59.00 FROM MY ACOUNT FOR A BLACKBERRY BIS PACKAGE THATS NOT COMP TABLE WITH MY PHONEWITHOUT WARNING ME TGEY JUST TOOK MY AIRTIME AND FOR TGE BUNDEL I DIDN'T EVEN RECIEVED PHONED SEVERAL TIMES AND JUST THE SAME SORY OVER AND OVER I WANT MY R59.00 BACK BUT THEY REFUSE </p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that we have evaluated the records on the number *** we not picking up when exactly the Bis service was loaded.Kindly reply with the dates when the airtime was loaded for us to investigate and resolve your query accordingly.
regards
mike
Complaints Management Team
Reference Number: ***4
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that we have evaluated the records on the number *** we not picking up when exactly the Bis service was loaded.Kindly reply with the dates when the airtime was loaded for us to investigate and resolve your query accordingly.
regards
mike
Complaints Management Team
Reference Number: ***4