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Princess M
1 reviews | Active since Nov 2018
19 Nov 2018, 10:22
MTN network
my network is not connected and when i contact MTN i am not given option to speak to the customer but option to visit the nearest store.i want to know why i need to Rica my number again when i have using this number for almost twenty years.how can you disconnect me from MTN without informing me .Please call me and fix this.
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MTN South Africa's replyOfficial
20 Nov 2018, 14:43Good day
Thank you for your post and sorry for the inconvenience caused. I will send you an email requesting a contact number so that I can call you to resolve your query.
Warm Regards
Zenetta Portia Viljoen
Complaints Management Team
Thank you for your post and sorry for the inconvenience caused. I will send you an email requesting a contact number so that I can call you to resolve your query.
Warm Regards
Zenetta Portia Viljoen
Complaints Management Team
Best regards,
MTN South Africa's reply20 Nov 2018, 14:43
Official
Good day
Thank you for your post and sorry for the inconvenience caused. I will send you an email requesting a contact number so that I can call you to resolve your query.
Warm Regards
Zenetta Portia Viljoen
Complaints Management Team
Thank you for your post and sorry for the inconvenience caused. I will send you an email requesting a contact number so that I can call you to resolve your query.
Warm Regards
Zenetta Portia Viljoen
Complaints Management Team
Best regards,