mD
mandy D
1 reviews | Active since Apr 2017
08 Apr 2017, 11:47
mtn network
<p>omg! very bad network this is is a rip of im really going of this network just to download watsap r50 worth of airtime/data gone in one day and the app is not downloaded keeps saying waiitng for network but taking my data i am very angry and will never use this network again over 10years of usint this network and things are just getting worse!!</p>
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MTN South Africa's replyOfficial
09 Apr 2017, 17:38Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage Contact Centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP’s numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber’s alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
warm regards
mike
Complaints Management Team
Reference Number: ***6
Best regards,
MTN South Africa's reply09 Apr 2017, 17:38
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage Contact Centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP’s numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber’s alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
warm regards
mike
Complaints Management Team
Reference Number: ***6
Best regards,