1 reviews | Active since Jul 2016
MTN NEEDS MONEY TO PAY NIGERIAN BLUNDER
<p>HI</p> <p> </p> <p>I HAD A MODEM CONTRACT WITH MTN WHICH EXPIRED IN JULY LAST YEAR.I REQUESTED THE CONTRACT TO BE CANCELLED AND NOTHING WAS DONE AND EVENTUALLY I SPOKE TO A CALL CENTRE MANAGER IN NOVEMBER/DECEMBER BUT NOTHING HAS BEEN DONE AND KNOW I HAVE A DEBT COLLECTION AGENCY HOUNDING ME FOR AN AMOUNT OF + - R4000 WHICH IS TOTALLY UNACCEPTABLE FOR SOMETHING WHICH I HAVENT MADE USE OF .</p> <p> </p> <p>PLEASE SORT OUT A.S.A.P</p> <p> </p> <p>THANKS</p> <p> </p> <p>YUSUF</p> <p> </p>
Thank you for your post
We are terribly sorry for the inconvenience that has been experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been escalated to the legal department for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ: **********
Thank you for your post
We are terribly sorry for the inconvenience that has been experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been escalated to the legal department for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ: **********
Hi Siphumezo
Thanks for the response
Any chance of letting me know when this issue will be resolved? or even better,forward me ur e-mail or contact number?
Thx
Yusuf
Hi Siphumezo
Thanks for the response
Any chance of letting me know when this issue will be resolved? or even better,forward me ur e-mail or contact number?
Thx
Yusuf
MORNING SIR SIPHUMEZO
UPDATE FOR MY COMPLAINT???
THX
YUSUF
MORNING SIR SIPHUMEZO
UPDATE FOR MY COMPLAINT???
THX
YUSUF
MORNING SIPHUMEZO
I HAVE BEEN CONTACTED FROM YOUR LEGAL DEPARTMENT WITH REGARDS TO MY QUERY BUT THERE IS STILL AGENTS PHONING ME FROM THE DEBT COLLECTION CENTRE AND ALSO I WOULD LIKE TO KNOW IF MY NAME HAS BEEN CLEARED AT THE CREDIT RATING AGENCY.
THX
YUSUF
MORNING SIPHUMEZO
I HAVE BEEN CONTACTED FROM YOUR LEGAL DEPARTMENT WITH REGARDS TO MY QUERY BUT THERE IS STILL AGENTS PHONING ME FROM THE DEBT COLLECTION CENTRE AND ALSO I WOULD LIKE TO KNOW IF MY NAME HAS BEEN CLEARED AT THE CREDIT RATING AGENCY.
THX
YUSUF