MTN need to get their act together. Tracing alerts issued on people with no contracts.

Am in total shock of what has transpired with the service provider. Many months ago, my bank account was debited by MTN which i found strange as i did not have an account with them. I had moved over to an alternate provider. I requested the debit order reverse and upon investigation we found that ********** contracts were taken on my name. I had done the necessary due diligence by providing MTN with an affidavit from SAPS with other documentation.

The other day i had received a sms from a debt collection agency advising the has issued a trace alert on my person with the NCB. When i contacted them, i was told it was for an outstanding bill with MTN in the region of 51K. I find this totally unacceptable that MTN has not done what they had supposed too and now this reflects negatively on my credit status and rating.

How ridiculous.