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Tracey F

1 reviews | Active since Oct 2012

26 Jul 2019, 07:53

Mtn need to correct my contract or cancel due to shocking service

I have had such bad service from Mtn call centre. Cci call centre upgraded my contract incorrectly and now have no record on their system yet Mtn has it on theirs. Mtn says i have to sort out with call centre. Mtn it is your overall responsibility as its your business.

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Tracey F's update29 Jul 2019, 08:51
Reviewer Update
Please can this be sorted out ASAP as I have been trying for 2 weeks now to get this resolved. CCI call centre Theron was supposed to call me back Thursday last week and surprise surprise nothing. In the interim I have a contract which is not suitable and I need this sorted out ASAP or cancelled and I will go elsewhere!