1 reviews | Active since Sept 2016
MTN need i say more!
<p>Still waiting for a refund for wrongfully debiting my account for 3 months after my contract was cancelled. R150 is owed to me by them and they have admitted they were in the wrong. </p> <p>Ref Number: ********** 39</p>
Good Day Shaf Samsodien
Thank you for your post.
Please accept our apologies for any inconvenience experienced.
Kindly be advised that the matter has been escalated to the management team of the relevant functional unit for resolution. They will revert to you with feedback and a way forward.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards,
Zukiswa
REQ:***
Good Day Shaf Samsodien
Thank you for your post.
Please accept our apologies for any inconvenience experienced.
Kindly be advised that the matter has been escalated to the management team of the relevant functional unit for resolution. They will revert to you with feedback and a way forward.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards,
Zukiswa
REQ:***