MTN N1CITY GOODWOOD

PROBLEM WITH IDENTITY VERIFICATION THEY ONLY GAVE CELLPHONES WITHOUT VERIFICATIONS. THEY DISPATCH 2 CELLPHONES ON MY CONTRACT TO UNVERIFIED PERSON NOW THEY ARE THREATENING TO BLACKLIST ME AND THEY ARE BILLING IT ON TO MY ACCOUNT. I AM NOT HAPPY THEY NEVER OPEN THE CASE AND REFUSE WITH VIDEO FOOTAGE AND THEY NEVER OPEN THE CASE .I ONLY MANAGED TOTRACK USING THE NUMBER OF THE THE SECOND CONTRACT AND PROVIDING WITH THE CAR REGISTRATION NUMBER BUT THEY NEVER COMEBACK TO ME I WROTE SEVARAL EMAILS TELLING THEM I AM NEVER REQUEST FOR UPGRADE .I GAVE THEM THE REGISTRATION NUMBER TO CATCH THAT PERSON BUT THEY NEVER NEVER DID IT NOW THEY WANT TO BLACKLIST ME FOR THE 2CELLPHONES I NEVER REQUESTED FOR AN UPGRADE. THAT WAS HAPPENING IN OCTOBER LAST YEAR THE SALESPERSON WHO GAVE OUT THE PHONES ASK ME FOR COPIES OF MY IDENTITY I GAVE HIM AND I SEND HIM THE MESSAGE SAME DAY I SAW THE CAR FOR THE PERSON WHO TOOK THE PHONES AND HE TOLD ME HE IS ON ISOLATION THAT WAS IN JANUARY 2021AND NEVER COME BACK TO ME WITH THE FEEDBACK MY INSTALLMENTS IS R478.01 PER MONTH NOW THEY ASK ME TO PAY R10000.