1 reviews | Active since May 2016
Mtn n its lies
I thought at some point it was all over the news that data does not expire. It will be valid till used up so i do not get why the hell i lost close to 2 GB due to expiring date? I know all u always say is sorry n claim to look into the matter but never do. I will not spend money on data that expires its rediculous n a *******. Give me back my data or refund me the money used to buy the data. Funny u cant requested salaries by staff yet each month u rip customer off. Any way pls bring my data back
Good day Annabelle,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that data does expire if not used in the allotted time. Data does not last until you have used the entire bundle. A monthly data bundle will only last for 2 billing cycles. However, we do offer other once off bundles that would last for various times, depending on what you have purchased.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Annabelle,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that data does expire if not used in the allotted time. Data does not last until you have used the entire bundle. A monthly data bundle will only last for 2 billing cycles. However, we do offer other once off bundles that would last for various times, depending on what you have purchased.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,