MTN MyMTNHome WHAT A RIP-OFF!!!!!!

I app**** online for the MyMTNHome Uncapped LTE in November 2021. On this premise, I cancelled my Telkom ADSL facility to be able to switch over to MTN. The router & SIM were delivered to me first week in Dec21. There was no instruction/call to assist with with setup. I first attempted to sort this out by calling 135 to assist. I was then advised that I needed to go into an MTN store to validate my SIM. I went to the Pavilion MTN store and the technician set it up and tested it whilst I was there. Come home, it works for a day or 2 and then discontinues. I phone for assistance and they have a problem trying to sort this out again. I go back to store, all is fine and then when I get home, I have the issue repeated. The MTN store staff are NOT very happy to assist me because I bought online and apparently online sales is handled by Mondo (3rd party). After about 5 separate trips and about double the number of issues, I was finally told by an MTN store employee that I have the issue because there is no Fixed LTE in my area. When I check the coverage map, I see that this is true. How can I be allowed to contract when the service provider is not even able to provide the contracted service. I was forced to request for a refund on 07Jan22 as the situation became unbearable. I was now informed that 25Feb22 is my contract cancellation date. So now I am made to pay R499 for 3 months for a service that they could not even supply in the first instance! I am immensely disappointed considering that I am an MTN cellphone user and I am seriously considering NOT renewing my contract with MTN.