MTN - My Terrible Network

<p>If you are looking for a professional nework in order to take out a cellphone contract please do not bother yourself with MTN. When signing you on they will give you a huge crocodile smile knowing very well that whenever you need them to be of service to you they will never respond and on top of that they will ***** money from you.</p> <p> </p> <p>Firstly MTN does not provide proper trainig for their consultants because their consultants are simply unable to follow simple instructions and requests from clients. I called through and asked that my contract be cancelled as it was now come to an end. They promised to cancel it but surprise suprise come month end they deducted money.</p> <p> </p> <p>I called through and spoke to a consultant by the name of Boitumelo and he promised me two things. He promised that they would refund me the money which they deducted in error and they would cancel the contract. Once again surprise surprise... The debit order went off again and they did not refund me my money as promised.</p> <p> </p> <p>So I sent their customer service an email explaining the whole story... And guess what Chanel Koopman says to me. She tells me that the contract was only cancelled in March and that is why their sticky fingers are still going through my account. Clearly she never bothered to read and understand the email which I sent MTN as the contract was not cancelled in March it was cancelled way back.</p> <p> </p> <p>I email them back and guess what... It has been a week and Miss Chanel Koopman of MTN has not bothered getting back to me as to how they will solve the **************** which has taken place .</p> <p> </p> <p>So as you can see MTN values are as follows: lying, neglecting, unprofessional and super sticky fingers!</p>