1 reviews | Active since Apr 2013
MTN MUST FIRE ITS HEAD OF INSURANCE, HE/SHE IS USELESS!!!!!!!
<p>I've complained on every platform I possibly can. My insurance query has still not being sorted out. How long does one have to wait for MTN to PROCESS a claim? my reference number for this is ( ********** 7) for the claim. Even customer care has done absolutley nothing about this!!! I mean what does one have to do????????????????????????<br /><br /></p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********