#MTN MUST FALL
I've had a contract with MTN since I got my first phone, but the poor service from MTN lately is just shocking! I bought monthly data bundles last week only for them to expire 4 days later! MTN is constantly ripping me off and when I called their customer service line the one guy hung up on me and the other guy told me to go tell my mother to deal with my issues. They were plain rude and impatient and shouting at me. I don't know how MTN conducts their business as a service provider but it's unacceptable to treat customers this way! When upgrade contracts you constantly harass me with endless "friendly" chats. I'm not here looking for any compensation I'm just aphaued at the service.
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MTN South Africa's replyOfficial
03 May 2016, 10:42Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number or account number so that we can access the account and attend to the matter. There is no contact number provided on your post.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply03 May 2016, 10:42
Official
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number or account number so that we can access the account and attend to the matter. There is no contact number provided on your post.
Regards
Nompumelelo
REQ:***
Best regards,