cK
ceciro K
1 reviews | Active since Apr 2016
23 Apr 2016, 08:50
mtn must fall
Last night(22/04/16) I had R650 airtime plus B.I.S and in the comfort of our wife zone at home ...when waking up this morning I had R0,34c left after 3 calls with MTN 808....they tell me I had upgrades done on my phone and they expect me to accept that? I had no problem like this before but now all of a sudden my airtime disappeared.... and apparently it takes 5 days for their system to update...what can I do to get my airtime back as I know I did not have any upgrades on my phone...my blackberry hub shows me this
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MTN South Africa's replyOfficial
03 May 2016, 12:11Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that you did not provide us with the phone number your query relates too. Please provide us with the number so we can assist,.
Regards
Thebeo
Log a new Complaint
REQ:***
Best regards,
MTN South Africa's reply03 May 2016, 12:11
Official
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that you did not provide us with the phone number your query relates too. Please provide us with the number so we can assist,.
Regards
Thebeo
Log a new Complaint
REQ:***
Best regards,