Mtn must fall
<p> </p> <p>It's been four weeks since I sent a claim form to Mtn insurance and they said in 1 week they will have delivered my loan phone and pick up my damaged phone still waiting . I've been calling but I get voice overs and after sometime the call gets disconnected . </p>
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MTN South Africa's replyOfficial
28 Nov 2016, 20:06Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the matter has been escalated to the insurance department supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply28 Nov 2016, 20:06
Official
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the matter has been escalated to the insurance department supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
's updateReviewer Update
02 Dec 2016, 06:18Funny because I'm still waiting
's update02 Dec 2016, 06:18
Reviewer Update
Funny because I'm still waiting