MTN MUST EMPLOY COMPETENT STAFF

My biggest mistake was taking a sim only data contract with a consultant from the Pick n Pay Centre in Chatsworth, he is completely clueless about the services they offer, term and conditions etc. Since June 2024 till now I have had endless issues, from the start, he gave me the wrong sim card and from there on, I have been over billed and I still waiting for MTN to advise how they got to those figures. I am so furious with MTN, they are so quick to debit our accounts and cannot advise why I am paying so much more than the consultant had advised me. PLEASE PEOPLE, check your bank statements, I feel for the elders, or people that are not checking what goes off their bank accounts and contracts they had taken. To this day I am still waiting for MTN to get back to me. The latest issue I have, is that MTN did not allocate me with my data this month and yet they are debiting me account, promptly on the 25th. Nobody from their customer care has any idea why MTN did not allocate my data, it is now the 12th of December, but I must still pay them for something I didn't receive. Where is the fairness in all this ???? I will never recommend MTN to my family or friends