SY
Salusiwe Y

1 reviews | Active since Feb 2011

29 Dec 2015, 13:14

MTN must cancel my contract as it's expired

In a nutshell. Contract has expired. They don't want to cancel it.<br> Please call *** to sort this out. Their call centre is pathetic. Their twitter is pathetic.

0
Replies (1)
MTN South Africa
MTN South Africa's reply29 Dec 2015, 16:48
Official
Hello TreatMeRy,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

Please be advised that your account expire date is only due 2015-12-20 the account is in arrears R 2,748.36 and handed over to the legal department. This amount is owing to MTN. Please fax the payment to ***.

Please make the payment in full before the contract can be cancelled. For any further assistance you may email the legal department on ***.

Kind Regards,

Alice van der Merwe

***