mtn must be the baddest service provider ever

Mtn puts off my phones atleast twice a month then it takes me about 2 hours to get it sorted out and then they open my lines again.its 6 days and counting and still no service.i went to mtn store here in welkom and the lady says to me i must call the call the call centre but they are busy strikking so there is no way to get a consultant.its really very bad service and its going on from the bigining of the year.please sort this out or get me ofbthe contract.the people that is in your stores are dont care and they do not have a clue whats going on with your systems and so on.even your call centre 808 number is telling all your clients a bunch of lies.were did the your service go wrong.u invoice from the 1 of a month to the 1 of the next month but u put my lines of on the 27 of the month.i want answers or i will take it further.thanks