CR
Christo R
1 reviews | Active since Dec 2011
26 Jun 2015, 12:11
MTN must be closing doors! Non existent!
MTN is happy to close doors! One cannot comment on their service, because there are NONE! Complete PATHETIC entity. 5 months calling...no call centre...nothing works...hours online just to end [URL Removed] waste of time and money. Leave this pathetic entity!!! Suspend account on own general ruling,...and @MANTOA, do not give me your pathetic comment again on connection...
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MTN South Africa's replyOfficial
02 May 2023, 21:58Hello ChristoLeRoux,
We are truly sorry for the breakdown in service and for the inconvenience caused. It was never our intention to have dissatisfied you in any way.
We have now been receiving high volumes of requests since we took over Nashua Mobile. So some of our customer service channels has been affected.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
We are truly sorry for the breakdown in service and for the inconvenience caused. It was never our intention to have dissatisfied you in any way.
We have now been receiving high volumes of requests since we took over Nashua Mobile. So some of our customer service channels has been affected.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
MTN South Africa's reply02 May 2023, 21:58
Official
Hello ChristoLeRoux,
We are truly sorry for the breakdown in service and for the inconvenience caused. It was never our intention to have dissatisfied you in any way.
We have now been receiving high volumes of requests since we took over Nashua Mobile. So some of our customer service channels has been affected.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
We are truly sorry for the breakdown in service and for the inconvenience caused. It was never our intention to have dissatisfied you in any way.
We have now been receiving high volumes of requests since we took over Nashua Mobile. So some of our customer service channels has been affected.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser