MTN- Most Troubled Network

A telecommunications company that only has the number 135 as a contact centre number. This 135 number is there to service the entire SOUTH AFRICA for everything from "my dog ate my sim card" to how do I switch on my phone. Then there is the staff in bright yellow (the colour of optimism and happiness) that makes me feel like I'm wearing black(colour of darkness and despair). Anyways, my rant comes from the store in Canal Walk, lower level, next to Clicks. The deals are out, the stock is in the store, but the system does not know about it. I couldn't leave with my items because there is no way to work around the system. I have had to travel to the store 3 times. There is no contact number, no email that gets attended to in real time. I have approached the MTN office in Cape Town, Century City to find not a single soul on duty. I not been able to make contact with anyone who is centered around finding a solution for my problem. I have reached out to twitter, facebook and whatsapp. NO HELP. From management to agents, there is a serious lack of customer centricity in the store. Hellopeter, please add 0 star rating option, or wait, keep it. Give MTN 1 star for being able to take their money every month from my account. Cell C make room, MTN wants a GO!