MTN-MOST TERRIBLE NETWORK
The most useless company i ever had had the misfortune of dealing with. App**** for a contract 8 days ago(MTN BLUE ROUTE)and came in twice checking on the progress, i get there today and was told that she was just about to call.....B.S. My life is on hold due to not being able to authorize transactions via the FNB app on my phone as its an ancient loaner phone. After my grueling long 8 DAY wait MTN needed an extra 3 month bank statement totaling 9 months, otherwise its terminated. Im self employed BUT gave 6 months bank statements as required by law, and have a 683 out of 703 credit score and you give me this ##it, AFTER WAITING 8 DAYS!!!!!!
I lost a lot of money due to waiting for a simple answer which should take 15mins. I am so angry with you MTN i will go out of my way to avoid doing business with you and will tell the world how badly you suck! You cost me time and MONEY and you have no respect for customers, not to mention the terrible treatment of self employed South Africans(The backbone of the economy) Bad press to the value of the time and money i lost is coming your way!!!!!!
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We apologize for the delayed response.
We have sent the request to the Regional store Managers to intervene with the MTN store for feedback and resolution,
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We apologize for the delayed response.
We have sent the request to the Regional store Managers to intervene with the MTN store for feedback and resolution,
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
