MTN Morningside Complaint

MTN Morningside It has taken me full two weeks now to get this upgrade done! I have been subjected to such a POOR Service from MTN Morningside with empty promises every time I have to reach out to you to get feedback and if I don’t send email you guys keep quiet yet you always promise to call me and you HAVE NEVER called me .... I have been very lenient and polite with you but now I need to get this issue sort out ONCE and for ALL

I don’t have time to always come there only to be told that you will call me after three days every time I come there I will be told an excuse Eventually the upgrade was approved but the device was out of stock and no one called when the contract was approved I had to come there only to be to told to wait for your call AGAIN when the device has arrived which was suppose to be yesterday and no one called me to tell me about the delay

I want to know if this is a service that you render to all your clients who come there?

Can this matter be attended to a resolved ASAP