GC
Gregg C
1 reviews | Active since Oct 2010
03 Feb 2015, 14:21
MTN more than useless Callcenter.
I am still trying to activate My Data Share, I am told to call 808, they tell me to call 1555 MTN DATA Centre and they tell me to call 808.<br> Does Anyone know what is actually happening at MTN.<br> I wrote a report on [URL Removed] on 29 January and MTN have not responded, as they have not on their FB Page.<br> I am loosing all sense of Humour now and my 2 data contracts sims which i have had for 18 years I am going to <br> cancel as they up for renewal from 1 February 2015.<br> Really MTN Im Over you.<br> Goodbye.
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MTN South Africa's replyOfficial
16 Feb 2015, 11:45Hello muskills,
Thank you for posting.
We apologize for the delay in response and any inconvenience this experience may have caused.
Please Dial *131*2*1# or text REG to 131; to register for MTN Data Share, you will receive a unique security PIN
You are required to change the system generated PIN to a new PIN they can easily remember by dialing*131*2*5# or by texting Change OLD_PIN NEW_PIN NEW_PIN to 131. E.g Change ***34 to 131. Where 0000 is old PIN and 1234 is your new PIN.
After changing the PIN, you are required to add beneficiaries to your MTN shared Data Bundle account via USSD menu *131*2*2# or by texting Add to 131. You can add up to 5 beneficiaries.
Once you have added beneficiaries, you (the sponsor) will be able to share your available data bundle among the added beneficiaries by sending the keyword Share to 131 or simply dial USSD code *131*2*3#.
If you follow the above prompts and still get an error kindly inform us of this in order for us to escalate this to our support teams.
Regards,
Ebbedene
REQ:***
Thank you for posting.
We apologize for the delay in response and any inconvenience this experience may have caused.
Please Dial *131*2*1# or text REG to 131; to register for MTN Data Share, you will receive a unique security PIN
You are required to change the system generated PIN to a new PIN they can easily remember by dialing*131*2*5# or by texting Change OLD_PIN NEW_PIN NEW_PIN to 131. E.g Change ***34 to 131. Where 0000 is old PIN and 1234 is your new PIN.
After changing the PIN, you are required to add beneficiaries to your MTN shared Data Bundle account via USSD menu *131*2*2# or by texting Add to 131. You can add up to 5 beneficiaries.
Once you have added beneficiaries, you (the sponsor) will be able to share your available data bundle among the added beneficiaries by sending the keyword Share to 131 or simply dial USSD code *131*2*3#.
If you follow the above prompts and still get an error kindly inform us of this in order for us to escalate this to our support teams.
Regards,
Ebbedene
REQ:***
MTN South Africa's reply16 Feb 2015, 11:45
Official
Hello muskills,
Thank you for posting.
We apologize for the delay in response and any inconvenience this experience may have caused.
Please Dial *131*2*1# or text REG to 131; to register for MTN Data Share, you will receive a unique security PIN
You are required to change the system generated PIN to a new PIN they can easily remember by dialing*131*2*5# or by texting Change OLD_PIN NEW_PIN NEW_PIN to 131. E.g Change ***34 to 131. Where 0000 is old PIN and 1234 is your new PIN.
After changing the PIN, you are required to add beneficiaries to your MTN shared Data Bundle account via USSD menu *131*2*2# or by texting Add to 131. You can add up to 5 beneficiaries.
Once you have added beneficiaries, you (the sponsor) will be able to share your available data bundle among the added beneficiaries by sending the keyword Share to 131 or simply dial USSD code *131*2*3#.
If you follow the above prompts and still get an error kindly inform us of this in order for us to escalate this to our support teams.
Regards,
Ebbedene
REQ:***
Thank you for posting.
We apologize for the delay in response and any inconvenience this experience may have caused.
Please Dial *131*2*1# or text REG to 131; to register for MTN Data Share, you will receive a unique security PIN
You are required to change the system generated PIN to a new PIN they can easily remember by dialing*131*2*5# or by texting Change OLD_PIN NEW_PIN NEW_PIN to 131. E.g Change ***34 to 131. Where 0000 is old PIN and 1234 is your new PIN.
After changing the PIN, you are required to add beneficiaries to your MTN shared Data Bundle account via USSD menu *131*2*2# or by texting Add to 131. You can add up to 5 beneficiaries.
Once you have added beneficiaries, you (the sponsor) will be able to share your available data bundle among the added beneficiaries by sending the keyword Share to 131 or simply dial USSD code *131*2*3#.
If you follow the above prompts and still get an error kindly inform us of this in order for us to escalate this to our support teams.
Regards,
Ebbedene
REQ:***