MTN more confused than vomit in a tumble dryer

<p>I am writing this on behalf of my father-inlaw.</p> <p> </p> <p>My father in-law had an MTN contract at Autopage, with the migration to MTN, they never informed him of new account details, so with the resukt, the account payments were being made as usual, into the nromal account. He then noticed that his phone bill was not being credited with his payments. On qureying this, he was informed that the bank account details have changed. So without delay he updated this, and has been paying into the correct account end October-2016, now the phone has been barred, and his account shows that it is behind. The question.... how is MTN going to retrive the money already paid towards the account? AND, how long are they going to take to resolve this issue?</p> <p> </p> <p>Please MTN, as an existing client, I advocate for you, but with something like this, and the pain that goes with this, I am starting to rethink my loaylty.</p>