MTN Month to month ****

So MTN runs a **** on their month to month deals. Signed up for a Month to Month @Home deal on 24/03/2023 and was told to pay an amount which would include a pro rated amount from date of inception of deal as well as prepaid first month which would be 04/2023. Fair enough. Device was delivered on 27/03 but pro rate never adjusted. Come 01/04/2023 received bill for prorate plus first mont as if they had not received the prepay to initiate the deal. Long story short after weeks of to and fro and eventual involvement of ICASA issue resolved and we are off on our merry way (funny how 24 hrs after ICASA gets involved they resolve something that they couldn't in three weeks) Fast forward to 01/2025 LTE/5G becomes more miss than hit and I decide to cancel. Call MTN to hear about process. No problem "... just return the Router and sim and since this is a month to month and Prepaid it will stop at 30 days from your last payment date..." Returns Router and sim, Cat5 and power cable and original box but low and behold need to show Original Tax Invoice aka. delivery note. Needless to say who keeps a delivery note unless instructed to do so? No problem MTN will send it to me!!!! If you have it to send it why do I need to bring you a copy. Three days later receive the Tax invoice and back we go. With everything now seemingly legitimate it still take over an hour and with the gotcha that I need to call MTN/Mondo with the IRMS number to confirm the cancellation and the receipt of FTU equipment by MTN. Call and then told that the contract will be cancelled in 30 days. Now correct me if I am wrong I prepaid at inception for exactly that and have given device back so am not able to use it for next 30 days but need to pay again even though I cannot use it as it is in their possesion. So basically paying for 60 days of service which I am not getting and cannot get! **** much?