MTN Mondo - MTN how do you allow service to damage your brand like this?

Dear MTN

How do you allow distribution through MONDO?

Dealing with MONDO and trying to get the upgrade finalised has become the biggest JOKE since 28 March. Clearly they receive the upgrade base from MTN.

But then after they call you.........

Approved, pending, No stock, back to pending, then became a new line activation, then back to pending, then approved, then order being processed, then back to pending, then back to order being processed, then approved and more than a week later the application is back to vetting?

No call backs from managers or staff, conflicting information, then systems down and only after a Hello Peter post do Mondo make contact - and not even then do they get it right.

Really MTN - how do you let these guys get away with this?

Regards