MTN, MONDO, DSV *******

Good day

I'm not happy with the service I've received from MONDO , I've made an application on the 24th of October and it was approved I even got an email confirming , I called in on the 3rd and i was told my order was cancelled due to stock availability but no one notified me , i did another application on the 3rd of November and I got an email to confirm that its approved but the address and cellphone number were incorrect I called in to ask MONDO to change the details for me because I don't know those details they captured there I was promised by the MONDO agents that they did change them , I called in on the 9th because I did not receive any communication after the change of details and I was told my application is cancelled again for the second time , the agent I spoke to made another application but still same thing happened wrong address and cellphone number and apparently MTN SOUTH AFRICA IS PAUSING MY PACELS i don't know for what reasons , the fourth application was done on the 13th of November and finally correct details were captured on the system and when i thought we getting somewhere my parcel is paused again so DSV cannot deliver

MY ID NUMBER IS *** MTN SOUTH AFRICA WHY DO YOU KEEP PAUSING MY PARCELS WHEN DSV HAVE TO DELIVER ??? IM NOT GETTING ANY ASSISTANCE FROM ANY OF YOUR CENTRE AGENTS , IM NOT HAPPY AT ALL AND I THOUGHT THIS WILL BE SIMPLE BEECAUSE IM AN EXISTING CUSTOMER ALREADY

*** SECOND ORDER PLACED *** LAST ORDER PLACED