1 reviews | Active since Jul 2021
MTN MOMO IS A **** . BECAREFUL FROM TAKING MONEY FROM MTN MOMO.THEY WILL KEEP YOU ON THE PHONE FOR MORE THAN 4 HOURS WITHOUT RESOLVING YOUR CASE AND TELL YOU YOUR CASE IS NOT SPECIAL. THEY ARE BUSY!
MTN MOMO IS THE WORST SERVICE EVER. THEY APROVED A LOAN FOR ME AND PAID INTO FACILITY THAT THEY DONT HAVE. 5DAYS AGO. A DAY LATER AFTER KREPIN ME ON THE LINE WITH SUPERVISORS OF THE CALL CENTRE WHO HAD TO BE DRAGGED TO COME AND ATTEND TO MY CASE ON THE PHONE BCZ I WAS TOLD THERE WAS ONLY ONE SUPERVISOR ON THE FLOOR AND IS ON A CALL, I WAS PLACED ON HOLD FOR MORE THAN 3 HOURS BY MTN. EVENTUALLY SOME NJABULO PERSON CAME AND SAID WE WILL REVERSE AND REPAY BACK SO YOU CAN GET THE MONEY INTO YOUR BANK ACCOUNT. WHEN I ASKED FOR THEIR SURNAMES, THE MMANAGGER OF THAT SECTION SAID I MUST NOT BE GIVEN THE SURNAME. THAT MANAGER WAS MOLEFE. HORRIBLE SERVICE. ITS 5 DAYS LATER AND THEY STILL HAVE NOT PAID ME BUT GUESS WHAT, THEY ARE ALREADY REMINDING ME OF THE DEBT OF THE MONEY I NEVER RECEIVED. MTN MOMO IS A BIG ****. TOTALLY UNPROFESSIONAL. THEY TOLD ME MY CASE WAS NOT SPECIAL. THEY HAVE OTHER CLIENTS ON THE LINE AND MY CASE WILL BE TESSOLVED MACIMU WITHIN 48 HOURS. ITS MORE 72 HOURS LATER. MTN HAS A DEBT AGAINST MY NAE FOR MONEY THEY NEVER GAVE ME. BE CAREFUL.
