❌ MTN MoMo Deducted My Money & Ignored My Query ❌

MTN MoMo has given me one of the worst customer service experiences. In July, I bought bundles and the amount was deducted from my bank account twice, but I never received any bundles. On 12 July, I raised a query and even submitted my bank statement as proof. To this day, the issue remains unresolved. MTN MoMo has my money but refuses to fix the problem or provide any feedback. This is completely unacceptable and feels like outright theft. If this is how MTN MoMo treats its customers, I strongly advise everyone to think twice before trusting them with your money.