MTN MoMo

Hi , I'm absolutely not happy with the service I received from MTN MoMo , the consultants tried to assist me but our line ended up being cut off. I bought R35 (2gig day & 2 gig night including 30min voice) at 8:51am today but till now I have not been credited but on my Bank app it shows the deducted amount. I'm not really sure how MTN would do this. It is a huge industry but they fail to procure a mere paid R35 service. I'm absolutely not happy , I had to conclude something around that time in the morning when I bought their service but now ended up *****ed. They should jack up they're service orr else they will loose clients because as in now im considering something else.