LB
Lance B

1 reviews | Active since Dec 2015

09 Dec 2015, 14:47

MTN Mobile Reception absolutely shocking!!!

Looks like not only the MTN Share price has taken a dive. The cellphone reception of MTN lately as shocking to say the least.<br> <br> Despite Trying to call MTN 808 Call Centre on Multiple occasions, with either reaching a very unhelpful agent, or the call being dropped, i have not been able to reach a conclusion.<br> I cannot have one complete phone call without my call failing atlas 2-3 times.<br> <br> Today has been the peak of the wonderful service MTN provides, my calls either do not connect, with a call failed message, get connected to the wrong person, or connect for all of 1 min and then are dropped.<br> <br> Please MTN, up your game and provide the service that we as customers all are paying for.<br> <br> Regards,<br> A very frustrated and unhappy Customer

0
Replies (1)
MTN South Africa
MTN South Africa's reply15 Dec 2015, 13:25
Official
Hello Braithlw,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

If you have problems with the coverage in your area please contact the coverage department on *** to assist you on line or you can email them on ***.

Kind Regards,

Alice van der Merwe

***

Best regards,