MTN Mobile Network Sucks

Good day,

I'm so frustated and angry with the level of service I received from Mtn. On the 30th of January 2026 I changed my number to prepaid as it was on contract and was told that it will not work for 72 hours after it will be on prepaid. To this day I'm still not sorted out. I even went to Mtn Maponya Mall and a sim swop was done and I was assured that the next morning my number will be working perfectly fine.

I do a follow up almost everyday now only mtn numbers can contact me any other networks and landlines no, it says temporarily inavailable. Yesterday I was told that the Area manager will be at the shop and he'll resolve the issue as he was sent an email on the 24th of March. Sad part is I have a case to attend the Police can't get hold of me everytime there are updates.

I will never recommend anyone I know to Mtn network service sucks.