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Pieter M
1 reviews | Active since Mar 2009
05 Jun 2015, 11:32
MTN missing in action
Similar to other reports here, I have the same problem with MTN - emails to \customercare"goes unanswered. All the web sites are down"
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Replies (1)
MTN South Africa's replyOfficial
11 Jun 2015, 14:22Hello piet007,
Thank you for posting.
I do know how frustrating this can be, do note that our management teams are aware of this and due to the current protest action being experienced there are delays in our customer touch points.
I have requested for your invoices to be sent via e-mail.
I hope the above is in order and would once again like to apologise for the inconvenience this has caused you.
Regards
Jean
REQ:***
Thank you for posting.
I do know how frustrating this can be, do note that our management teams are aware of this and due to the current protest action being experienced there are delays in our customer touch points.
I have requested for your invoices to be sent via e-mail.
I hope the above is in order and would once again like to apologise for the inconvenience this has caused you.
Regards
Jean
REQ:***
Best regards,
MTN South Africa's reply11 Jun 2015, 14:22
Official
Hello piet007,
Thank you for posting.
I do know how frustrating this can be, do note that our management teams are aware of this and due to the current protest action being experienced there are delays in our customer touch points.
I have requested for your invoices to be sent via e-mail.
I hope the above is in order and would once again like to apologise for the inconvenience this has caused you.
Regards
Jean
REQ:***
Thank you for posting.
I do know how frustrating this can be, do note that our management teams are aware of this and due to the current protest action being experienced there are delays in our customer touch points.
I have requested for your invoices to be sent via e-mail.
I hope the above is in order and would once again like to apologise for the inconvenience this has caused you.
Regards
Jean
REQ:***
Best regards,