MTN missing data

Good day Mtn,

After trying to communicate with you through numerous channels I'm afraid I'm not getting anywhere.

My Data dissapeared between yesterday and this morning. I had over 14gigs of data left and were supposed to get more on the 17th. Well this morning I woke up to 0mb data. I did not receive my data on the 17th when I was provisioned and the data I had dissapeared.

Funny enough I have night time data.

I'm not the only person with this issue.

see link below: https://www.hellopeter.com/mtn/reviews/data-disappearing-3e6596b4fede8ad2b3a1d2a0c7d205fcd5ef8c61-***

this guy is on the same contract as I am and experiencing the exact same issue.

refund my missing data and top me up as you were supposed to.

I have lodged a complaint with Icasa and cc'd mybroadband into my email.