MTN MISSING AIRTIME 2017 SAGA

<p>For weeks now, both my parents have been complaining about their missing mtn prepaid airtimes. They load airtime make short calls or even send an sms and next thing their airtime is depleted. At first I assumed that their airtime is being used by apps running in the background and explained this, however when the other parent started getting the same problems from a non-smartphone, I realised it must be something else.</p> <p>We have tried calling their Call centres to understand this and have even written emails to ********** and we are still getting the same old response and excuses "that its the 'apps'running in the background". Now how can a phone which is not a "smartphone' lose airtime through background running apps? Mtn better sort their house out before they lose more customers.</p>