MTN MISLEADS THEIR CLIENTS

Super disappointed in the service of MTN. I purchased the home internet month to month contract which clearly states as quoted from their site "If a debit order fails and payment cannot be made before the 25th of the month, the provisioning of services for the following month will be impacted, and one may lose internet access. Connection will only be restored in the following month after the next scheduled and successful payment." Which to any rational human being means that there cannot be any arrears. Everything is paid in advance and if a payment is missed the contract will start a fresh once another payment is made, however after spending more than 30 minutes on hold trying to understand how it is possible to be in arrears I got told that the sales people mislead the clients because they do not tell them that you will still be liable for the months that you do not use the service. I feel that MTN needs to do some research on what "MONTH TO MONTH" actually means. I am utterly disgusted at the service I received.