MTN misleads customers

<p>I made the bold move from Vodacom to MTN in May. What a mistake. I moved because MTN had a great deal on a Samsung Note 4 with a Qualcomm Snapdragon 805 CPU. This enticed me to port my number to them and cancelling my contract with MTN.</p> <p> </p> <p>I got my Note 4, but it had the Exynos processor instead of the Qualcomm as advertised. I then emailed them, plenty of times, yet till this day, nobody contacted me. I received autoresponses and one email to ask me for my email address. This was not all, they also advertised 30G data and the consultant on the phone told me I will get 2G data per month for 12 months. Instead, I am billed for data if I go over 1G (maybe even 500M).<br /><br />My account was even suspended once because I went over my spend limit with my data.</p> <p> </p> <p>This company is the worst in the world. I finally got hold of the sales person who sold me this contract. She told me to send in my phone. She even sujested that |I send my phone in so that a software update might solve my problems.</p> <p> </p> <p>Since I've read all the complaints about MTN, there is no chance I am sending in my phone to MTN, because I'll never see it again, until I have a guarantee of a replacement. They are still running this special and still they are deceiving new cutomers. This company is not only bad, but evil!</p> <p> </p> <p>Is this incompetence ot deliberate deception? I am not sure.<br /><br />I have even tried to registed on MTN Active to try and fighure out my account myself, yet MTN Active tells me that my phone number is not a valid MTN number. Wow, they do not even know I am a customer of theirs.</p> <p> </p> <p>Please people, be warned!!!</p>