1 reviews | Active since Jan 2010
MTN Misleading Customers
Dear MTN, i recently took out a contract with you last week, and the sales agent that assisted me with the take up last Tuesday, **** and misled me. I have had a pre-paid MTN number for years now and upon taking out the contract i asked if my existing number can be ported so i can use the same number. the young lady, hungry to make a sale blatantly **** and told me that i have to take out a new number as MTN does not port existing prepaid numbers to a contract and she even told me that i can speak to customer service after she and i finish setting up the contract and that customer service will tell me the same thing that existing number cannot be ported when taking up a contract. As a result of her lies, i now have a new number which I have zero intentions of using and i have found out from MTN that her statement was a big lie and misleading. I need the new number closed and all the benefits of the contract transferred to my existing MTN pre-paid number or you can arrange to have your phone picked up from me and cancel the whole contract thing. I have no need for a new number. ID: *** regards, Meek ***
